At anglerfoldstool.com, we want you to be happy with your purchase. If you are not completely satisfied with your purchase, we offer a clear return and refund policy to ensure a hassle-free shopping experience.
1. Return Request
Application Time: You have 14 days from the date you received the item to request a return.
Application Method: Please log in to your account, go to the “Order History” page, select the item you want to return, and complete the return request form.
2. Product Condition
Return Condition: Returned items must be in unused condition with original tags, packaging and accessories. We do not accept returns of used, washed or damaged items.
Screening: All returned items will be inspected upon receipt. Only eligible items will be refunded.
3. Refund Processing
Refund Method: Refunds will be processed via your original payment method and the processing time is usually 2 business days. Please note that bank processing times may vary.
Shipping Policy: We will cover the shipping costs for returns due to product quality issues (e.g., defective or wrong shipment). For all other returns, shipping costs are the responsibility of the customer.
4. Return Process
Packaging Items: Please return items in the original packaging to ensure that the items are not damaged during shipping.
Attaching a Return Label: Please include a completed return request form in your package. If you do not receive a return label, please contact Customer Service for assistance.
5. Contact Us
If you have any questions or need further assistance with the return or refund process, please feel free to contact our Customer Service team at the following:
Email: [email protected]
